Why is Customer Perception Important?
Customer perception isn’t just important — it’s everything. If you’re not investing...
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Most Recent From customer-perception
How to Create a Great Customer Perception Survey
Understanding and managing customer perception should be a priority for businesses today....
How to Measure Customer Perception of Your Brand
Customer perception is tough to measure because it's usually comprised of both...
What Factors Influence Customer Perception?
Managing customer perceptions and expectations is one of the most essential components...
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A Complete Guide to Customer Perception
In the age of social media backlash and call-out culture, customer perception...
COVID Has Already Changed Customer Perceptions
A recent Brand Sentiment Report from Vesta has investigated customer perceptions during...
How Gender Expectations Impact Customer Service
Whether we’re talking about relationships, leisure, or work, gender differences play a...
Why Long Hold Times Drastically Affect Your Brand Reputation
Did you know that the average person waits almost 43 days in...