How Can Employees Affect Customer Perception?
You probably don't realize it, but your employees are losing you customers...
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Most Recent From customer-perception
Why is Customer Perception Important?
Customer perception isn’t just important — it’s everything. If you’re not investing...
How to Create a Great Customer Perception Survey
Understanding and managing customer perception should be a priority for businesses today....
How to Measure Customer Perception of Your Brand
Customer perception is tough to measure because it's usually comprised of both...
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What Factors Influence Customer Perception?
Managing customer perceptions and expectations is one of the most essential components...
A Complete Guide to Customer Perception
In the age of social media backlash and call-out culture, customer perception...
COVID Has Already Changed Customer Perceptions
A recent Brand Sentiment Report from Vesta has investigated customer perceptions during...
How Gender Expectations Impact Customer Service
Whether we’re talking about relationships, leisure, or work, gender differences play a...