3 Ways Customer Service Can be an Effective Marketing Tool
Customer service is often not seen as the effective marketing tool that it is. It’s no...
Tag: customer-retention
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Why Phone Calls are Still the Best Way to Deliver Customer Service
In a society becoming increasingly obsessed with text messages, DMs, and emojis, it turns out that...
3 Reasons Why You Should Focus on Enhancing the Customer Experience
What does "customer experience" actually mean? Simply explained, it's the interaction between an organization and a...