2013 Predictions for Customer Service – Customers Will Expect Service Right Now
Written by Stefani Amini There I said it! 2013 will be the year of instant gratification. ...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Written by Stefani Amini There I said it! 2013 will be the year of instant gratification. ...
Over the last few months, I’ve read countless articles related to call centers. All of which...
It’s no surprise that customers will ditch a company when their service is not up to...
Fonolo is happy to announce World Travel Holdings to our growing list of customers as we continue to...
Customer service has never been as exciting or quickly changing as it is today. New technologies,...
With the end of the year approaching, the predictions are rolling out! Last week, we were...
Who hasn’t been held hostage in the ‘on hold with’ black hole? We’ve all been stuck...
LinkedIn Groups is a mecca for information. There are groups and discussion threads that will appease...
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