3 Practical Ways to Stay Calm with Difficult Customers
Whether it’s a bad date, a bland meal, or a mean comment on social media, negative...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Whether it’s a bad date, a bland meal, or a mean comment on social media, negative...
Apple's new Business Chat could have a huge impact on customer service by changing the balance...
Apple announced “Business Chat” in June, staking a claim to a vital piece of the eCommerce...
Last week, Fonolo hosted an insightful live discussion on how the new Twilio / Amazon “stack”...
In a society becoming increasingly obsessed with text messages, DMs, and emojis, it turns out that...
The number of cloud-based call centers is growing quickly and they are increasingly built on top...
The field of customer service is very close to my heart. As a young student I...
The weight social media has on brand affinity and customer satisfaction is constantly growing. Today 84% of...
Select the type of demo you'd like.