Incredible Lessons About Customer Service from Movie Clips
You may think that watching movies and television shows is something you...
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Most Recent From customer-service-representative
Training Customer Service Reps: Best Practices to Form a Loving and Successful Environment
Good training teaches employees in the customer service realm how to handle...
9 Signs You’re a Customer Service Expert
The customer service profession is known for high turnover rates and agent...
5 Useful Quotes from Experienced Customer Service Leaders
Whether you’re a customer service director, manager, or representative, reading a few...
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These 5 Customer Experience Stories Will Melt Your Heart
We’ve all had our share of amazing customer service experiences, and we...
3 Tips for Handling Difficult Customers in the Call Center
What does customer service mean to you? One might think the answer...
6 Steps an Agent Should Take to Handle Customer Rage
Any career that involves working with the public can be tiresome since...
Why Call Center Agents Quit
It was February 14, 1876, when Marcellus Bailey, one of Alexander Graham...