Tag: customer-service-representative

Good training teaches employees in the customer service realm how to handle complex customer issues in...

You may think that watching movies and television shows is something you do for sheer amusement...

Customer service is known for high turnover rates and agent burnout, however, some professionals greatly excel...

Whether you’re a customer service director, manager, or representative, reading a few good words of wisdom...

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We’ve all had our share of amazing customer service experiences, and we can attest that when...

What does customer service mean to you? One might think the answer to that question is...

Any career that involves working with the public can be tiresome since making customers feel happy...

It was February 14, 1876, when Marcellus Bailey, one of Alexander Graham Bell’s attorneys, rushed into...