Guest Author: Scott Miraglia, CEO, Elevation Marketing
Customer service isn’t just a buzzword. When done right, it works to attract, retain, and convert more customers. 90% of Americans view customer service as a signal to determine if they should do business with a company.
Additionally, nearly half of Americans switch to a new company after having a poor experience with a vendor.
This is why focusing on enhancing and improving the customer experience for your prospects and clients should be a key component of your lead generation strategy.
In this post, we’ll provide five tips meant to help you bump your customer service offerings to the next level. Continue reading