#OnHoldWith the Worst Offenders of the COVID-19 Pandemic
Can we all agree that being stuck on hold with a company is one of the...
Can we all agree that being stuck on hold with a company is one of the...
HOLD IT: If you've ever sent a tweet complaining about being on hold, then chances are...
If you’re reading this, there’s a good chance you’ve been placed on hold at least once...
Every time a customer comes in contact with your brand, whether it’s in-store or online, each...
Did you know that not all call-back solutions are created equally? If you’ve deployed virtual queuing...
As we get deep into Q4, many companies are planning their budgets and priorities for 2017....
It’s time for a mid-summer’s round up of the worst onholdwith.com offenders we’ve seen this month....
I think it’s fair to say that the busier you are, the higher the likelihood for...