What IKEA Gets Right About Customer Experience
Live Unboring. It's an IKEA slogan. It's also IKEA's raison d'être. At a healthy 75 years'...
Tag: digital-platforms
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Goals: How One NHL Team Scored a Customer for Life
I'm sitting here in Canada, a vast country with an ever-debated culture. Part of that debate...
Catch Fonolo at Sourcing Decisions 2017
Mark your calendars! Sourcing Decisions 2017 is taking place March 2, 2017 at St. Andrew’s Club...