6 Things to Do When You’re Put on Hold
If you’re reading this, there’s a good chance you’ve been placed on hold at least once...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
If you’re reading this, there’s a good chance you’ve been placed on hold at least once...
Velocity Credit Union is based in Austin and has served the area since 1947. It is...
39587 Onholdwith.com is a community-driven platform that aims to end hold time for customers. The website...
Recently, Shai Berger, CEO of Fonolo had the pleasure of speaking with former model turned entrepreneur,...
The objective for this year’s CCW Conference & Expo is to strengthen the contact center’s foundation...
Monday: It’s the start of a new week and everyone is back to reality, trying to...
Every year Fonolo recognizes contact centers who are dedicated to reducing hold time, thereby delivering a...
Historically, great customer service depended on one thing: people. Call center agents acted as the main...
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