How to Use Social Media to Support Your Customers
Tweet. As early as the 19th century, “tweet” was a charming term in the English...
Tag: facebook-customer-support
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
3 Takeaways from Our Google Hangout on Conversational Commerce
Last week, Fonolo hosted a very insightful and engaging Google Hangout discussing the future of chat-for-commerce...
Can Apple Dominate the Chat-for-Commerce Space? [Google Hangout]
Facebook, Twitter and other messaging platforms have been battling fiercely to become the de facto channel...
Top 10 Customer Service Trends for 2017 [Whitepaper]
The best way to predict trends in customer service is to look at patterns in consumer...