How to Use Social Media to Support Your Customers
Tweet. As early as the 19th century, “tweet” was a charming...
Customer Service Blog
Your best source of customer service news, views, resources, and best practices
3 Takeaways from Our Google Hangout on Conversational Commerce
Last week, Fonolo hosted a very insightful and engaging Google Hangout discussing...
Can Apple Dominate the Chat-for-Commerce Space? [Google Hangout]
Facebook, Twitter and other messaging platforms have been battling fiercely to become...
Top 10 Customer Service Trends for 2017 [Whitepaper]
The best way to predict trends in customer service is to look...