Will the WeChat Model Work in the West?
Messaging is growing at a breathtaking pace. The top 4 messaging apps have almost 3 billion...
Tag: facebook-messenger
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Is Messaging the Messiah for Customer Service?
The eternal conflict in customer service is between delivering a good experience and keeping costs low....