[Video] What You Can Expect from “Chatbots”
Last month, Facebook made an announcement that would allow businesses to automate its customer service through...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Last month, Facebook made an announcement that would allow businesses to automate its customer service through...
When Facebook announced that it was opening up its Messenger platform to automated interactions, or “bots”,...
Customer service is a costly undertaking and getting more expensive, which is why most businesses will...
As a call center director you’ve certainly asked the question, “Should we build a call center...
Last week, Fonolo hosted yet another insightful Google Hangout, discussing top questions about multi-channel customer service....
As a professional in the customer service, customer experience or call center space you can no...
Last week, Fonolo hosted yet another Google Hangout to discuss the state of customer service from...
Have you ever sat at your desk and wondered how others deal with business issues similar...
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