Live Discussion: Top 3 Questions About Multi-Channel Customer Service
As a professional in the customer service, customer experience or call center space you can no...
Tag: google-hangout
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4 Takeaways from Our Last Google Hangout with Call Center Leaders
Last week, Fonolo hosted yet another Google Hangout to discuss the state of customer service from...
Google Hangout: Tales from the Frontlines – Customer Service Executives
Have you ever sat at your desk and wondered how others deal with business issues similar...
Top 4 Takeaways from our Latest Google Hangout on the Future of the Call Center
Last week, Fonolo hosted a Google Hangout to discuss the future of the call center. This...
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Hangout with Blair Pleasant, Dan Miller, and More Today – 2 PM ET
What are some of the highest trending topics in the call center world? Most involve customer...
The Future of the Call Center: A Live Conversation with Industry Experts
Striving for call center greatness seems simple enough - keep a constant outlook on the industry...
Top 4 Takeaways from our Latest Google Hangout on the Customer Experience
Last week, Fonolo hosted a Google Hangout to discuss the future of the customer experience. This...
Hangout with Kate Nasser, Annette Franz and More Today
What comes to mind when you think about the customer experience? Most people would say that...