Medical Call Centers Can’t Afford to Ignore These 5 Metrics
Over the past year, the medical field has been facing one of its greatest tests in...
Tag: healthcare
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How to Prepare Your Call Center for Open Enrollment [Guide]
Open enrollment is one of the busiest and most stressful times of the year for healthcare...
Why Utility Companies Need to Embrace Modern CX Technology
Utility companies provide people with critical and valuable services: Heat, hydro, and other essentials that consumers...
Four Tips for Improving Customer Service in Healthcare
Customer service is a difficult job at the best of times. However, when your customers are...
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#GetToKnowYourCustomersDay
Is your business stuck in the past? Too comfortable or resistant to change? For many leading...