Top Ten Worst Companies to Call in 2020 #onholdwith
2020 was the year that companies finally realized that nobody escapes a call surge. At first,...
Tag: hold-time-complaints
What Cupid Has to Say About Your Call Center Relationships
The relationship between contact centers and their customers can be a volatile one. Sometimes the experience...
The Top 10 Worst Companies You Called in 2017
Looking for 2019's Top 10 Worst Companies to call? You can find it here. At the...
6 Undeniable Reasons People Hate Calling Your Contact Center
The call center can be a great resource for getting questions answered, but it’s typically not...
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Top 10 Angry Tweets from Customers Waiting On Hold
39587 Onholdwith.com is a community-driven platform that aims to end hold time for customers. The website...
Delta’s Flight Cancellations Led to a Call Center Meltdown
It’s no secret to the savvy traveller that most leading airlines will limit the number of...
Winter Blues: Top 10 Hold Time Offenders this Quarter [Infographic]
According to the 2016 Microsoft State of Global Customer Service Report almost half (44%) of global...
Mo’ Mustaches, Mo’ Happiness: The Rise of the Movember Movement
The history of Movember began 17 short years ago when a local news channel reported that...