Excitement brewing over virtual queuing
Fonolo is best known for inventing "Deep Dialing" which eliminates the frustrations of navigating phone menus....
Tag: hold-times
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Twitter provides an informal dashboard on hold times
Companies never publish their hold times. So how can you know how your company is doing...