Looking Ahead: Predicting the Future of BPOs [Live Discussion]
For decades, companies have turned to Business Process Outsourcing (BPOs) as...
Your best source of customer service news, views, resources, and best practices
For decades, companies have turned to Business Process Outsourcing (BPOs) as...
Last week, Fonolo hosted yet another insightful Google Hangout discussing BPO automation....
To automate or not to automate? That is the question many Business...