Looking Ahead: Predicting the Future of BPOs [Live Discussion]
For decades, companies have turned to Business Process Outsourcing (BPOs) as a way to cut...
Tag: human-support
[Video] 3 Takeaways from Our Google Hangout on BPO Automation
Last week, Fonolo hosted yet another insightful Google Hangout discussing BPO automation. This fabulous panel of...
[Google Hangout] BPO Automation: Where Do Humans Fit In?
To automate or not to automate? That is the question many Business Process Outsourcers (BPOs) are...