Tag Archives: icmi-contact-center-demo

Catch Fonolo at the ICMI Contact Center Demo & Conference

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FonoloCatch Fonolo at the ICMI Contact Center Demo & Conference is excited to return as a sponsor for this year’s Contact Center Demo & Conference, happening September 25-27th at Mandalay Bay in Las Vegas, Nevada. The Contact Center Demo & Conference is produced by ICMI – a trusted advisor in the contact center industry – and is an independent, forward-thinking program focused on future contact center trends.

Attendees will have the opportunity to solve new challenges facing the call center space, chat with industry recognized thought leaders, and speak to vendors about the latest solutions.

At this year’s event, Fonolo will be showcasing its brand new feature-rich customer portal, equipped with scheduled call-backs, improved call-back metrics, and a more simplified way for international contact centers to deploy call-backs. Continue reading →

Join Fonolo at ICMI’s Contact Center Demo and Conference

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Join Fonolo at ICMI’s Contact Center Demo and ConferenceAre you ready to discover the latest technology and services to improve operations? We invite you to join us at this year’s ICMI Contact Center Demo & Conference taking place October 25-27 in Dallas, TX.

In this ever-changing era, the modern contact center must find new ways to manage intensifying pressures placed upon the industry. By attending ICMI’s Contact Center Demo & Conference executives will learn how to achieve and exceed the expectations set for today’s contact center. You will also find a demo hall full of the latest technology and services to prepare you for the future, as well as plenty of opportunities to network and learn from your peers who have experienced and conquered some of your same unique challenges. The benefit from that kind of face-to-face interaction is priceless! Continue reading →