Introducing “Contact Center Best Practices for the Real World”
For those with even one foot in the digital doorway, chances are you may have heard...
Tag: linkedin
Top 5 LinkedIn Groups for Call Centers and Customer Service
Last week we published a list of top analysts covering the contact center space. Those folks...
5 LinkedIn Groups to Follow: Call Center, Mobile, Customer Service
LinkedIn Groups is a mecca for information. There are groups and discussion threads that will appease...
6 Steps to The Ultimate Social Contact Center
Social customer service is a great new opportunity to drive satisfaction, loyalty, and differentiation. Most organizations...