Are You Freaking Out About Your Low CSat Score?
Customer satisfaction, otherwise known as CSat (when referring to the contact center), indicates overall customer happiness....
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Customer satisfaction, otherwise known as CSat (when referring to the contact center), indicates overall customer happiness....
Does your company still view the contact center as a “cost” center, rather than a department...