Is Messaging the Messiah for Customer Service?
The eternal conflict in customer service is between delivering a good experience and keeping costs low....
Tag: messaging
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Working at a Startup: The Ins and Outs of Human Resources
The recruitment dynamics at a start up company can be a precarious affair if it isn’t...
Working at a Startup: How To Master the Art of Collaboration
Think tank. Brainstorm. Conference. Powwow. Group huddle. Call it whatever you want but our new method...