Have you been searching for the best customer service conferences to attend in 2019? Well, look no further: You’ve come to the right place.
Sure, you could watch a few evocative highlights on YouTube instead, but attending conferences in the flesh still provides far more value. We’ve made the case before that conferences offer customer service professionals a host of rewards, including valuable knowledge, product exposure, and the opportunity to build new relationships.
The following conferences give you a front-row seat for hot-topic, contemporary customer service trends and how to take advantage of them; this could be anything from AI to advances in live chat. For 2019, we have hand-selected a list of the “must attend” customer service conferences based on overall quality, content, network opportunities, and potential key takeaways.