How Canada’s HVAC Experts Deliver Excellence with Call-Backs
Customer service is a serious business. We know this better than anyone else: On a daily...
Tag: News
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
The Avaya-Mitel Tie-up: The Ghost of Nortel Comes Home
News broke last week that Mitel is proposing an all-stock buy-out of Avaya. The week prior,...
8 Customer Service Networks You Need to Follow in 2019
When I first stepped foot into the Fonolo office nearly a year ago, I was also...
4 Contact Center Reports to Kick off 2019
It’s been a while since we did a report round-up post. It’s not for lack of...