Chatbot Backlash Boogie Woogie
Like the seasons following each other, the hype cycle is part of the natural order in...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Like the seasons following each other, the hype cycle is part of the natural order in...
Last week, Fonolo hosted yet another insightful Google Hangout discussing the hottest topic in the customer...
Last month, Facebook made an announcement that would allow businesses to automate its customer service through...
When Facebook announced that it was opening up its Messenger platform to automated interactions, or “bots”,...