Chatbot Backlash Boogie Woogie
Like the seasons following each other, the hype cycle is part of the natural order in...
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[Video] 4 Takeaways from Our Google Hangout on Chatbots
Last week, Fonolo hosted yet another insightful Google Hangout discussing the hottest topic in the customer...
[Video] What You Can Expect from “Chatbots”
Last month, Facebook made an announcement that would allow businesses to automate its customer service through...
Chatbots: New Reality or Just Hype? [Google Hangout]
When Facebook announced that it was opening up its Messenger platform to automated interactions, or “bots”,...