onholdwith easyJet during COVID? Join the club…
The last few months have been a struggle for many companies, thanks...
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The Top 10 Worst Companies to Call in 2019
HOLD IT: If you've ever sent a tweet complaining about being on...
Hold It!: The Top 10 Worst Companies You Called in 2018
Looking for The Top 10 Worst Companies to Call in 2019? Read...
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If you’re reading this, there’s a good chance you’ve been placed on...
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Top 10 OnHoldWith Offenders this Quarter
Every quarter we head on over to onholdwith.com and countdown which companies...
Delta’s Flight Cancellations Led to a Call Center Meltdown
It’s no secret to the savvy traveller that most leading airlines will...
Winter Blues: Top 10 Hold Time Offenders this Quarter [Infographic]
According to the 2016 Microsoft State of Global Customer Service Report almost...
5 Ways to Avoid Waiting on Hold
I recently read a great analogy on what it feels like to...