Are Call-Backs the Missing Piece in Your Call Center?
A live human conversation is a powerful thing. Despite all the innovation in the world of...
Tag: phone-call
3 Critical Contact Center Trends to Watch in 2018 [Webinar]
Every year we read about what promises to be the hottest contact center trends. This list...
Phone Calls are Still Essential to Customer Service
43817 As a customer, you have more options than ever when you want to contact a...