#CS Lessons: Samsung Sinks, then Swims, with its Customer Service Strategy
What do you do when you unveil a new smartphone or app that’s not quite ready...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
What do you do when you unveil a new smartphone or app that’s not quite ready...
If you were to check your company’s social media mentions right now, there is a very...
People like shiny new things. The same cannot always be said about pesky new software updates...