Success Story: Credit Union Reduces Abandon Rates with Call-Backs
We’re excited to share with you our most recent success story featuring Ascend Federal Credit Union....
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
We’re excited to share with you our most recent success story featuring Ascend Federal Credit Union....
If your call center has long hold times then study after study tells us that your customer satisfaction is at...
The answer is simple: it all boils down to performance and the effect it has on...
According to StellaService, 71% of shoppers become extremely frustrated while waiting on the phone and 67%...
Mark your calendars folks! Call Center Demo and Conference, October 21-23, 2013 in Atlanta, is said...