The ROI of Call-Backs (4 of 4): Smoothing Out Call Spikes
This is the fourth and final post in our series exploring all...
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This is the fourth and final post in our series exploring all...
Replacing hold-time with a call-back (a.k.a. call-back software) can be an extremely...
As summer draws to a close, students everywhere prepare for a new...
When you incorporate self-service options into your inbound call center, customers can...