How to Create a Great Customer Perception Survey
Understanding and managing customer perception should be a priority for businesses today. There are many ways...
Tag: research
How to Measure Customer Perception of Your Brand
Customer perception is tough to measure because it's usually comprised of both qualitative and subjective data....
12 Analysts to Watch: Future of the Call Center and Customer Service
The call center is headed for major disruption. From smartphones to social media to the cloud,...