How Shops are Using Customer Data to Gain a Competitive Advantage
Back in 2017, The Economist boldly declared that "The world's most valuable resource is no longer oil, but...
Tag: retail-strategy
How a Furniture Retailer Boosted CSaT with Call-Backs
The CX industry is an incredibly dynamic one. Its ever-changing nature means that, in order for...
Why the Customer Experience is Important for All Shoppers [Video]
It’s that time of year again, the holidays are creeping in, and before you know it...
3 Powerful Retail Strategies You Probably Aren’t Using
It’s that time of the year when Americans feast on food and spend on shopping! Thanksgiving...