How to Prepare your Call Center for Black Friday
Smart retail contact center and call center leaders are plan ahead for the variety of challenges...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Smart retail contact center and call center leaders are plan ahead for the variety of challenges...
Customer service is often not seen as the effective marketing tool that it is. It’s no...
The buying experience often gets the most attention in customer service. Conversions are the name of...
After graduating from university, I spent a sun-soaked 18 months living in Southern California. Having moved...
Live Unboring. It's an IKEA slogan. It's also IKEA's raison d'être. At a healthy 75 years'...
Is your business stuck in the past? Too comfortable or resistant to change? For many leading...
A smart phone app has become a must-have in the financial world. (See our whitepaper “Fonolo...
Select the type of demo you'd like.