5 Reasons Why Retailers Need to Focus on Omni-Channel
If you're not entirely sure what "omni-channel" means, you're not alone. Omni-channel...
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If you're not entirely sure what "omni-channel" means, you're not alone. Omni-channel...
As we recover from Black Friday and gear up for the holidays,...
The contact center industry has been using the term "multi-channel" for over...
Successful retailers know that delivering excellent customer service is key to their...
We're all well aware of the major hurdle retailers face: understanding consumer...
In Canada, estimates say that 30% of all wireless users will be...