Top Contact Center Acquisitions of 2017
It’s been a very busy year for acquisitions in the contact center space. The ongoing “cloud-ification”...
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Avaya Shakes Off Debt, Heading to Public Market
10 months ago, Avaya filed for chapter 11 protection kicking off the largest bankruptcy event in...
Call Center Cloudification Update
Most people don’t realize the impressive scale of the contact center industry. It accounts for one...