Why Your Call Center Should Consider SIP Trunking
Let's start with some basic definitions: “SIP” (Session Initiated Protocol) is a signaling protocol designed for...
Tag: sip-trunking
SIP Trunking and Call Center Call-Backs
We had a terrific webinar last week about call center trends for 2014. It's available for...
Call Centers and SIP: 5 Must-Read Posts
One of the major forces reshaping the call center is the conversion to SIP. New data...