Why Your Call Center Should Consider SIP Trunking
Let's start with some basic definitions: “SIP” (Session Initiated Protocol) is a signaling protocol designed for...
Tag: sip-trunking
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
SIP Trunking and Call Center Call-Backs
We had a terrific webinar last week about call center trends for 2014. It's available for...
Call Centers and SIP: 5 Must-Read Posts
One of the major forces reshaping the call center is the conversion to SIP. New data...