Why Your Call Center Should Consider SIP Trunking
Let's start with some basic definitions: “SIP” (Session Initiated Protocol) is a signaling protocol designed for...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Let's start with some basic definitions: “SIP” (Session Initiated Protocol) is a signaling protocol designed for...
We had a terrific webinar last week about call center trends for 2014. It's available for...
One of the major forces reshaping the call center is the conversion to SIP. New data...