[Video] 4 Takeaways from Our Google Hangout on Chatbots
Last week, Fonolo hosted yet another insightful Google Hangout discussing the hottest topic in the customer...
Tag: snapengage
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
[Video] What You Can Expect from “Chatbots”
Last month, Facebook made an announcement that would allow businesses to automate its customer service through...
Chatbots: New Reality or Just Hype? [Google Hangout]
When Facebook announced that it was opening up its Messenger platform to automated interactions, or “bots”,...