6 Simple Tips for Social Media Customer Service Success
These days, the odds are pretty high that a business will have a presence on social...
Tag: social-call-center
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
How to Protect Your Brand from Angry Tweeters [OHW Offenders]
According to Twitter, in the past two years the number of Tweets directed at leading brands’...
6 Steps to The Ultimate Social Contact Center
Social customer service is a great new opportunity to drive satisfaction, loyalty, and differentiation. Most organizations...