6 Simple Tips for Social Media Customer Service Success
These days, the odds are pretty high that a business will have...
Customer Service Blog
Your best source of customer service news, views, resources, and best practices
Most Recent From social-call-center
How to Protect Your Brand from Angry Tweeters [OHW Offenders]
According to Twitter, in the past two years the number of Tweets...
6 Steps to The Ultimate Social Contact Center
Social customer service is a great new opportunity to drive satisfaction, loyalty,...