6 Simple Tips for Social Media Customer Service Success
These days, the odds are pretty high that a business will have a presence on social...
Tag: social-call-center
How to Protect Your Brand from Angry Tweeters [OHW Offenders]
According to Twitter, in the past two years the number of Tweets directed at leading brands’...
6 Steps to The Ultimate Social Contact Center
Social customer service is a great new opportunity to drive satisfaction, loyalty, and differentiation. Most organizations...