Twitter’s Impact on Call Center Culture
The relationship between Twitter and the call center industry has been fascinating to watch over the...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
The relationship between Twitter and the call center industry has been fascinating to watch over the...
Facebook is constantly redefining the social media game, and the popular networking site’s recent foray into...
In this digital age, consumers are more empowered today through the use of technology and social...
The best companies retain their return customers at all costs. Customer service is commonly why consumers...
One of the amazing things about Twitter is the unexpected, and unplanned, behaviors that have developed...
Gone are the days when social media was a 'nice to have'. Any company who hasn’t...
Does this sound familiar: Market -> Find leads -> Pitch -> Convert -> Track -> Analyze...
Now that we've entered the frigid month of January (at least for us folks in Toronto),...
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