Next-Generation Customers: Courting Millennials
Millennials (those aged 18 to 30) aka Generation Y, are the next generation of customers that...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Millennials (those aged 18 to 30) aka Generation Y, are the next generation of customers that...
The customer experience is integral to the success of any business, but with competition stacking up...
In this digital age, consumers are more empowered today through the use of technology and social...
Consumers are twice as likely to share a bad customer service experience than a positive one,...
Gone are the days when social media was a 'nice to have'. Any company who hasn’t...
Does this sound familiar: Market -> Find leads -> Pitch -> Convert -> Track -> Analyze...
There is no shortage of companies that want to make social media their new BFF, particularly...
With an estimated 1 billion Facebook users and 200 million Twitter users, it's no surprise that...