Webinar on-demand: 3 Ways to Reboot Your Call Center
We weren't sure how receptive everyone would be with regards to a December webinar. With the...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
We weren't sure how receptive everyone would be with regards to a December webinar. With the...
Who hasn’t been held hostage in the ‘on hold with’ black hole? We’ve all been stuck...
With the realm of social media options, chat platforms, online meetings, and more - we’ve yet to see...
This webinar will outline 3 easy steps on how to reboot your contact center, employees, and callers....
I'd like to believe most companies understand the importance of social media and its impact on...
Businesses have traditionally viewed social media as an extension to their marketing initiatives. Tools like Twitter,...
Here’s something we can all agree on: Waiting on hold sucks. Putting callers on hold hurts...
The call center is headed for major disruption. From smartphones to social media to the cloud,...
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