Is this the End of the On-Premise Call Center?
The 2017 edition of the Magic Quadrant report for cloud-based contact centers was released by Gartner...
Tag: software-as-a-service
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
A Guide to 24/7 Customer Service
Few people would argue that technology is rapidly changing our culture, but it is the rate...