The State of Bots in 2019: Successes and Failures
“We are in the Era of the Customer,” says Shep Hyken. We are indeed. It’s a...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
“We are in the Era of the Customer,” says Shep Hyken. We are indeed. It’s a...
Every tech trend has a natural lifespan. It starts on the fringes, builds momentum with early...
By every measure, the tech scene in Toronto is exploding. Venture capital (VC) investment is hitting...
When it comes to Artificial Intelligence (AI), there are many fear-mongering headlines in circulation. Recently, Elon...
Mark your calendars folks! Call Center Demo and Conference, October 21-23, 2013 in Atlanta, is said...
As we continue to gain momentum with new wins, we're equally proud of some of the...
Most people don’t associate call center technology with innovation or excitement. For many, it’s a business...
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