Is a Call Center Just a CRM Feature?
Is the call center destined to be just a CRM feature? Or is it the other...
Is the call center destined to be just a CRM feature? Or is it the other...
[UPDATED May 5, 2016: Vonage just bought Nexmo for $230m. With Twilio still on an IPO...
There has been speculation for many years about Salesforce introducing its own call center. The argument...
Another great Enterprise Connect conference has come to a close and, as always, it was a...