How to Use Social Media to Support Your Customers
Tweet. As early as the 19th century, “tweet” was a charming term in the English...
Tag: twitter-customer-support
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
WhatsApp and Twitter: You Need to Pay Us to Use Our Platform for Customer Service
Last week, Facebook announced that WhatsApp could now be used as a customer service platform. We...
Top 10 Angry Tweets from Customers Waiting On Hold
39587 Onholdwith.com is a community-driven platform that aims to end hold time for customers. The website...
Can Apple Dominate the Chat-for-Commerce Space? [Google Hangout]
Facebook, Twitter and other messaging platforms have been battling fiercely to become the de facto channel...