How to Use Social Media to Support Your Customers
Tweet. As early as the 19th century, “tweet” was a charming term in the English...
Tag: twitter-customer-support
WhatsApp and Twitter: You Need to Pay Us to Use Our Platform for Customer Service
Last week, Facebook announced that WhatsApp could now be used as a customer service platform. We...
Top 10 Angry Tweets from Customers Waiting On Hold
39587 Onholdwith.com is a community-driven platform that aims to end hold time for customers. The website...
Can Apple Dominate the Chat-for-Commerce Space? [Google Hangout]
Facebook, Twitter and other messaging platforms have been battling fiercely to become the de facto channel...