Tag: twitter

Can we all agree that being stuck on hold with a company is one of the...

We did it! We made it to the last blog post of 2018. 135 blog posts....

As we transition into autumn, it's easy for us in customer service to lose the steam,...

From bloggers, to analysts, to contact center publications, there are a lot of distinct voices discussing...

Get the latest customer service blogs in your inbox once a week.

What a strange place Twitter is in. Consider the incredible influence it holds in the daily...

Right now, the only news story you’ll see about Twitter is speculation who will acquire the...

The burning questions for the customer service industry today are which channels of communication are currently...

320 million – That’s the latest tally of monthly users who are currently active on Twitter....