Excitement brewing over virtual queuing
Fonolo is best known for inventing "Deep Dialing" which eliminates the frustrations of navigating phone menus....
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Fonolo is best known for inventing "Deep Dialing" which eliminates the frustrations of navigating phone menus....
First let me say, since this is my first blog post, that I’m thrilled to be...
A number of companies are experimenting with providing an option for real-time chat with an agent....
More and more channels Today’s customer expect that your company is reachable through multiple channels: phone,...
Companies never publish their hold times. So how can you know how your company is doing...