The Top 10 Worst Companies to Call in 2019
HOLD IT: If you've ever sent a tweet complaining about being on hold, then chances are...
Tag: Verizon
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Hold It!: The Top 10 Worst Companies You Called in 2018
Looking for The Top 10 Worst Companies to Call in 2019? Read it here. HOLD EVERYTHING:...
Mo’ Mustaches, Mo’ Happiness: The Rise of the Movember Movement
The history of Movember began 17 short years ago when a local news channel reported that...
Video: Top 5 Worst Hold-Time Offenders for 2015
We’re kicking off our vlog series with a holiday wrap-up featuring the worst hold-time offenders for...
Subscribe to the Fonolo Blog
Get the latest customer service blogs in your inbox once a week.Subscribe
Top 5 Call Center Trends for 2013
The call center is going through an exciting and speedy transformation, quite unprecedented in its long...