Ok, we get it; the job of a call center agent can be super stressful. You’re constantly dealing with customer rage, and as much as you try to fix the problem, sometimes it feels like customers are never really happy. On top of that, you’re pushing to keep up with strict KPIs (i.e. shorter handle times), and quite frankly, the stress of it all can be overwhelming.
It’s tough, we know, so today let’s add some laughter to your life. Everyone knows that laughing makes you feel good and puts you in high spirits, which is great for office morale! Plus, a good laugh can be compared to a mild workout, as it exercises the muscles, gets the blood flowing, and decreases stress hormones – stimulating more productivity throughout the work day.
So, here are 5 videos that are sure to give you a good chuckle:
There are few work environments as stressful as the call center. Among the daily requirements for managers … dealing with angry customers, strict work schedules, and satisfying management whose expectations constantly increase while operating budgets are cut.
