The Psychology Behind Why Customers Hate Waiting
As humans, we’ve all had to endure the seemingly torturous act of...
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As humans, we’ve all had to endure the seemingly torturous act of...
Since the inception of the voice channel, businesses have faced and overcome...
If you’re reading this, there’s a good chance you’ve been placed on...
39587 Onholdwith.com is a community-driven platform that aims to end hold time...
I recently read a great analogy on what it feels like to...
Bloggers conversing about the call center space will often write about how...