You Can’t Afford to Put Callers on Hold
Putting callers on hold is a lose-lose proposition. With every minute spent on hold, your customer...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Putting callers on hold is a lose-lose proposition. With every minute spent on hold, your customer...
The latest numbers from Comscore confirm that the steady march towards smartphone domination is continuing. A...
The inevitable rise of the smartphone represents a tremendous opportunity for companies to improve the call...
The call center interaction remains at the heart of the customer service experience for most consumer-facing...
Most organizations are taking social media seriously and have placed it at the top of their...
Fonolo CEO Shai Berger recently presented a webinar on how call centers are being impacted by...
Join Fonolo CEO Shai Berger for a free webinar on: Wednesday March 7, 2012 @ 2:00pm...
Recently at Fonolo we've started to host regular webinars on a variety of topics. This month we're...
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